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Office Policies

Notice Informing Individuals About Nondiscrimination
and Accessibility Requirements


Counseling & Gynecology Group complies with applicable Federal civil rights laws and does not discriminate on the basis of race,, color, national origin, age, disability, or sex.  Counseling & Gynecology Group does not exclude people or treat them differently
because of race, color, national origin, age, disability, or sex.

     Counseling & Gynecology Group:
         • Provides free aids and services to people with disabilities to communicate effectively with
            us, such as:
              o Qualified sign language interpreters
              o Written information in other formats (large print, audio, accessible electronic formats,
                  other formats)
         • Provides free language services to people whose primary language is not English, such as:
              o Qualified interpreters
              o Information written in other languages
         • If you need these services, contact Deborah Hoffman

If you believe that Counseling & Gynecology Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Deborah Hoffman, Practice Administrator, 175 Dwight Road, Suite 103, Longmeadow, MA 01106, 413-567-9355, Fax 413-567-0011, dhoffman@gyngroup.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Deborah Hoffman, Practice Administrator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:


U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


Limited English Proficiency of Language Assistance Services
 

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-413-567-9355.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-413-567-9355.
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-413-567-9355.
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-413-567-9355。
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-413-567-9355.
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-413-567-9355.
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-413-567-9355.
.1-413-567- 9355 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-413-567-9355.
ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-413-567-9355.
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-413-567-9355 번으로 전화해 주십시오.
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-413-567-9355.
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-413-567-9355.
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  1-413-567-9355